We automate the heavy lifting in your company: WhatsApp customer service, SAT invoices, quotes and reports. You focus on selling and growing.
Packages with clear scope and pricing. All include documentation and training for your team.
We review your processes and deliver 3 to 5 automations with a clear return and an estimated cost.
An assistant that answers questions, takes orders and books appointments on WhatsApp Business. Ready in 2 weeks.
Automatic download of CFDI invoices from the SAT, classification, reconciliation and payment-collection reminders.
Assistants connected to your ERP, CRM or Microsoft 365 to quote, generate reports or serve customers.
Modern, fast, mobile-ready sites and landing pages, with a WhatsApp button, appointment booking and hosting with no monthly fee.
Monitoring, adjustments and ongoing improvements so your automations keep working and growing with you.
Hands-on workshops so your team uses Copilot, ChatGPT or Claude in their daily work. 3-hour remote session, up to 5 people.
Prices in Mexican pesos, plus VAT. The final cost depends on the scope defined in the assessment.
An orderly process, like a corporate IT department, but tailored to a small business.
A free 45-minute video call to understand your operation and find where AI saves the most time.
Scope, timeline and fixed price in writing. No surprises.
We build, test with your real data and train your team.
We monitor, adjust and suggest the next automation.
Malacate Labs grows out of more than 20 years in technology: managing IT services for thousands of users at multinational companies, with corporate-grade ITIL practices.
We have also founded and run technology businesses in Mexico. That is why we combine the discipline of a large company with the direct attention a small business needs.
Automations start at $15,000 MXN plus VAT. The assessment (from $5,000) and training (from $3,000) are optional. Before we begin, we give you a fixed price in writing.
A simple automation is ready in 2 to 3 weeks. Projects with integrations take 4 to 8 weeks.
We sign confidentiality agreements, comply with Mexico's Federal Law on Protection of Personal Data Held by Private Parties and use cloud providers with enterprise-grade standards.
No. We take care of everything and train your team to use it from day one.
Yes. We serve companies across Mexico by video call and WhatsApp, during Mexican business hours.
Book a free 45-minute discovery call.
Controller: Malacate Labs is responsible for processing your personal data. Contact: hola@malacatelabs.mx.
Data we collect: name, email, phone, company and the information you share when booking a call or writing to us by WhatsApp or email.
Purposes: to respond to your request, schedule and follow up on the discovery call, send proposals and deliver contracted services.
Who we share it with: we use providers such as Google (Calendar and Workspace) and WhatsApp (Meta) to operate. We do not sell your data.
ARCO rights: you may access, rectify, cancel or object to the processing of your data, or withdraw your consent, by writing to hola@malacatelabs.mx with your name and request. We will respond within the periods set by law.
Changes: any changes will be published on this page.
Last updated: October 2026.